Starkey strengthens security and improves efficiencies with Microsoft Defender XDR | Microsoft Customer Stories
Disparate tools and high alert volumes made it hard for Starkey's SOC team to keep up. This customer story outlines how Microsoft Defender XDR helped it consolidate protection, reduce analyst fatigue, and secure its growing global environment. Read the story to see how a unified platform made a measurable difference — and connect with Teklogic to explore what's possible in your environment.
Why did Starkey switch to Microsoft Defender XDR?
Starkey made the switch to Microsoft Defender XDR to enhance its security and compliance standards. The previous reliance on multiple platforms for logging and monitoring security incidents was not meeting their high security requirements. By consolidating to a single solution, Starkey aimed to improve operational efficiency and reduce costs associated with maintaining various systems.
What benefits did Starkey experience after the transition?
After implementing Microsoft Defender XDR, Starkey experienced significant operational savings and efficiency improvements. The company estimates annual savings of $150,000 from deprecated licenses alone. Additionally, the transition to a single management console reduced the number of false security signals and streamlined the training process for employees, allowing them to become productive more quickly.
How did Starkey ensure a smooth transition to the new system?
Starkey utilized its internal team to manage the transition to Microsoft Defender XDR, which involved overhauling six thousand endpoints within six months. They relied on the expertise of Microsoft and Critical Start for deployment and training, ensuring that the changeover was completed on time and effectively, allowing the team to adapt quickly to the new technology.
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Starkey strengthens security and improves efficiencies with Microsoft Defender XDR | Microsoft Customer Stories
published by Teklogic
We’re a Microsoft Cloud Solution Specialist providing IT services and licensing to businesses principally within the UK. Over the course of the last 20 or so years we’ve built a small business from scratch, having literally knocked doors to acquire early customers and working on referral ever since, to become what is today approximately 8 employees, with a solid recurring revenue and a modest profit, derived from around 150 customers. These customers are largely across multiple industries, however, we are particularly strong with the Accounting, Finance and Charitable sectors, but typically share one thing in common; being owner-managed. Those owner-managers benefit in various ways from either some or all of the following services owing to our long term experience and skillsets, in no particular order:
- IT Support under a sensible, working, Service Level Agreement (SLA)
- Appropriate Microsoft Office 365 licensing
- IT Security solutions
- Connectivity
- Hosted Voice, Telephony & Mobile
- Professional Services
Each area typically requires a more detailed conversation in order it can be right-sized to suit your working practices and plans. At a glance, it is clear that you should consider reviewing your perimeter security and implementing something a little more appropriate than the existing device, given your shape and size. We're happy to give you some time on the subject to help you gain an understanding and put you in a better position to make a choice, just drop us a line and we can organise something to suit…
Call 01908 711320
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